FAQs
Finance-Related
Financial plans allow you to prepare for things like your child's education, your retirement, or big/unexpected life changes. It also gives you the ability to be informed about the long-term financial impact that your daily financial decisions have.
Financial plans should be reviewed annually or any time major life changes occur.
An investment advisor representative is a financial professional who can help you avoid unnecessary risk by making sure your funds are properly allocated, aligning your investments with your goals, and helping you make long-term financial decisions instead of reactionary decisions to short-term market fluctuations.
Account Management‑Related
When you open an investment account, you will automatically become eligible to open an online and phone app account so that you can view your account or account statement at any time. If, for some reason, you were not able to log in, you can always call us as your advisors, and we can provide assistance with account balances and statements. If your advisor is not available, you may always reach out to Charles Schwab’s customer service line for assistance.
If you are a participant in an employer-sponsored retirement account, you will need to contact your advisor to initiate the process. If you have an individual retirement or non-retirement account, it is recommended that you first consult with your advisor, but you may also reach out to Charles Schwab, the custodian, directly for distribution.
To make changes to recurring contributions or to make one-time deposits, you can contact your investment advisor representative’s office directly.
If you want to open a new account, you will need to reach out to your investment advisor’s office. The investment advisor will provide you with the relevant account opening documentation. Once completed, you will return the paperwork to the advisor, and you will receive communication from the advisor's office once the account is open and ready for funding.